Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for adults purchasing lingerie and intimate apparel. By using lacedbra.com, you confirm you are at least 18 years old or the age of majority in your jurisdiction.

1.2 Intellectual Property

All content on this site, including designs, text, graphics, logos, and product images, is the property of Laced Bra and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, please contact us immediately.

2.2 Intimate Apparel Hygiene Policy

For health and hygiene reasons, we cannot accept returns on:

• Crotchless lingerie (including Crotchless and Strappy collections)
• G-Strings
• Bikini and Cheeky bottoms

Exceptions are made for damaged or defective items.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel orders for any reason, including suspected fraud or inventory limitations.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Taxes

Prices are listed in USD. International customers may be subject to customs duties or taxes, which are the customer’s responsibility.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days. Processing times may be longer during peak periods.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

We ship worldwide except to parts of Asia and certain remote regions.

4.3 Delivery Issues

While we make every effort to ensure timely delivery, we are not responsible for delays caused by carriers or customs. Please ensure your shipping address is accurate.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items. Returned items must be:

• Unworn and unwashed
• With all tags attached
• In original packaging

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with “Return/Exchange Request – Order #[Your Number]” in the subject
2. Include product details and reason for return
3. Specify preferred resolution (refund or exchange)
4. Wait for our approval and instructions
5. Ship items back to: 3466 Southview Avenue, Montgomery, US 36111 using a trackable method

5.3 Refunds and Exchanges

Refunds are issued within 3-5 business days after we receive your return, using the original payment method. Original shipping fees are non-refundable.

For exchanges, we’ll ship your new item after receiving the return. Price differences will be adjusted accordingly.

6. Customer Responsibilities

6.1 Accurate Information

You are responsible for providing accurate personal and payment information. We are not liable for errors caused by incorrect information.

6.2 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Use automated systems to extract data
• Misrepresent your identity or order information

7. Limitation of Liability

Laced Bra shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our maximum liability for any claim related to your purchase is limited to the purchase price of the item.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Alabama, USA. Any disputes shall be resolved in the courts of Montgomery County.

11. Contact Us

For questions about these Terms or any other concerns, please contact us at:

Laced Bra Customer Service
Email: [email protected]
Address: 3466 Southview Avenue, Montgomery, US 36111